- Indiana University (Bloomington, IN)
- Ph.D. dissertation (primary researcher)
Problem: I wanted to learn about how people evolve in their usage of devices they use. I wanted to see how learning continues to happen even after participants figure out how to use the device.
- People were given World of Warcraft, Photoshop, or an iPod Touch
- I met with participants 3 times over the course of 2 months
- During sessions, I interviewed and watched them use these software/devices
- Participants recorded their learning experiences in an online journal outside interviews
- Participants explore new aspects of an interface gradually once they have establish familiarity.
- Learning is not planned out; they learn when and where it is most convenient, relying on social learning
- Learning (not sticking to what one is familiar with) helps transform the way a user views an interface
- Learning opens up new questions for exploration
- People consolidate meaning to make new knowledge, occasionally facing conflicting information from past experience.
Outcomes: This was my Ph.D. dissertation that was defended and accepted.
Dates: Jun 2007-Aug 2011
Research Methods Used: Ethnography, Experience Journals
My Roles: Research, Writing